Values and Beliefs

Everlife is committed to providing safe, effective, compassionate, and high-quality domiciliary care. Our values and beliefs underpin all aspects of our service delivery and are aligned with the principles of person-centred care and the regulatory standards set out by the Care Quality Commission (CQC).

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Our Core Values

·         Respect and Dignity: We treat all service users fairly, respectfully, and without discrimination, recognising their individual rights, culture, and choices.

·         Safety and Quality: We are committed to safeguarding all individuals and providing care that promotes health, wellbeing, and independence.

·         Person-Centred Care: We provide support that is tailored to the needs, preferences, and aspirations of each service user.

·         Independence and Choice: We empower individuals to make informed decisions about their care and maintain maximum independence in daily living.

·         Transparency and Accountability: We operate with honesty and integrity, ensuring that service users, families, and regulators can have confidence in the care we provide.

·         Continuous Improvement: We invest in staff training and development, and we continually review and improve our practices to ensure the highest standards of care.

Our Beliefs

·         Care is most effective when delivered in a safe and familiar environment, enabling individuals to remain within their own homes and communities.

·         A collaborative approach between service users, families, staff, and professionals ensures care remains relevant, responsive, and effective.

·         Staff wellbeing, training, and support are essential in delivering consistent, safe, and high-quality care.

 

This statement forms the foundation of our policies, procedures, and practices, ensuring that our services meet both the expectations of those we support and the requirements of regulatory bodies.